8 Smart Ways to Bring in Revenue Right Before Christmas

December 22, 2025

It’s almost Christmas and we’re in the home stretch to catch those last-minute shoppers, diners, and spenders. But how do you do it without sounding desperate.


One word—help.


No, we’re not talking about you bringing in more help (that’s a you question). We’re pointing out that people who aren’t finished with their list are now feeling the panic. And that’s when you can step in and make their lives easier.


They’ll be relieved and will also remember how helpful you were when they were in the weeds.


Plus, last-minute shoppers aren’t browsing. They’re mission-driven. They want fast wins and clear choices. If you can provide those, you’ve got the sale.


If you meet them where they are, this week can quietly become one of your most profitable of the season.


Here’s how to make the most of it without adding chaos to your already full days.


Start with Gifts That Remove Decision Fatigue


Last-minute shoppers don’t want options. That’s sooo November. They want answers.


Create a short list of “grab-and-go” gifts that require no customization and minimal explanation. Think bestsellers, crowd-pleasers, or services that solve a real problem. Put them front and center in your space, both physically and online.


If you can name it, price it, and say who it’s perfect for in one sentence, you’ve done your job.

·        “This is our most popular gift for teachers.”

·        “This is a safe and thoughtful choice.”

·        “This is a TikTok fave.”

Clarity sells faster than creativity this week.


Bundle What You Already Have


You don’t need new inventory to create something that feels new.


Bundles work because they do the thinking for the customer and increase your average sale at the same time. Pair complementary items. Add a small bonus that costs you little but feels intentional. Give it a name that makes sense in five seconds.


The key is not perfection. It’s momentum.


Thrive Causemetics does a great job of this on its social media ads. They package three products (mascara, eyeliner, eye shadow—which they call Eye Brightener™) under the “3-Step Signature Eye.  3 minutes. 3 products. 1 lifted eye look.”  It makes shoppers confident that they can achieve a polished look in the very short time and have everything they need in just these three products.


Remember this when putting together your packages. You’re not curating a museum exhibit. You’re helping someone finish their list and get home.


Lean into Gift Cards, but Elevate Them


Gift cards are last-minute saves, but only if they don’t feel like a cop-out. Many shoppers feel like gift cards are an impersonal gift. If you can make them feel otherwise, you can win big.


If you sell gift cards, pair them with a simple suggestion. A card that says, “Perfect for a January reset” or “Best used on a day you need a break” instantly reframes it as thoughtful, not rushed.


You can even post a funny sign like “Get a gift card. No one wants to look like a ‘pink nightmare.’ ” Or “It’s not a Jelly of the Month Club membership.

They’ll actually appreciate this.” (Hat tip to those two classic Christmas movies.)


If possible, offer a small incentive. A bonus value. A future perk. A gorgeous box or card. Even a handwritten note option goes a long way.


You’re not selling plastic or a digital code. You’re selling relief and giving the recipient something they really want when they’re probably getting a lot they don’t.


Create Urgency Without Panic

Last-minute shoppers already feel behind. You don’t need flashing red lights.

What you do need is clear timing.

·        “This is available through December 24.”

·        “Order by Thursday for pickup.”

·        “Last chance before we close for the holidays.”

When people know the rules, they move faster. Uncertainty slows everything down.

If you have extended hours, special pickup windows, or same-day availability, say it everywhere. In your window. At checkout. On social. In person.

Make it easy for them to say yes now.


Offer Experience-Based Gifts

Stuff is easy. Experiences feel meaningful.

If your business can offer lessons, sessions, tastings, classes, consultations, or events, this is your moment. These gifts work beautifully for people who already “have everything” and for shoppers who ran out of time but still want to show intention.

Package the experience simply. Clear description. Clear value. Clear next step.

Bonus: experiences often deliver revenue now and fulfillment later. That’s a January gift to yourself.


Don’t Forget the People in Front of You

One of the most overlooked revenue opportunities is the customer who is already standing in front of you.

Train yourself and your team to mention relevant add-ons, upcoming specials, or gift options during checkout. Not as a pitch. As a reminder.

“You know, a lot of people are grabbing one of these as a gift too.”

“If you still need one more thing, this has been popular this week.”


Your loyal customers already trust you. Help them solve one more problem while they’re there.


Use Social Media Like a Signpost, not a Scrapbook

This is not the week for poetic captions or long origin stories.

Use your platforms to point clearly to what’s available right now. Show the product. Show the bundle. Show the gift card. Show the hours. Show the process.

Short videos, quick photos, simple captions. Repetition is your friend.

If someone scrolls past your post, they should instantly know:

·        What you sell.

·        Why it works as a gift.

·        How fast they can get it.

That’s it.


Add a Small “Thank You” Incentive

A modest, well-timed incentive can tip a hesitant shopper into action.

This doesn’t have to be a deep discount and probably shouldn’t be. Think small but specific. A bonus item. A future discount. A complimentary upgrade. Something that feels like appreciation, not clearance.

Frame it as gratitude for shopping local and supporting a small business during the holidays. People want to feel good about where they spend their money. Let them.


Remember, Last-Minute Doesn’t Mean Low Value

These shoppers aren’t cheap. They’re busy.

They’re willing to spend for convenience, clarity, and confidence. If you respect their time and remove friction, they’ll reward you for it.

Take them out of the scramble mindset and simplify things. Make the path obvious. Make the choices easy. Make the experience calm.

Help them finish strong, and you will too.

May 19, 2026
Introducing our new President/CEO Shawn Carns
May 18, 2026
Most businesses don’t lose their edge in one dramatic, cinematic moment. They lose it quietly. A tweak here. Following a trend there. A consultant recommendation that sounds smart but doesn’t fit. A few AI-generated ideas pasted into the marketing plan with the confidence of someone assembling furniture without looking at the directions. Before long, something feels off. The business’ personality is flatter. The message sounds like everyone else’s. The thing that made people choose them has been polished, sanded, and lacquered in beige. That “thing” that makes you who you are is aptly called your unique value proposition (UVP). It’s the combination of what you offer, who you serve, how you serve them, and what you share about the “why” behind what you do. It’s what sets you apart and entices people to buy from you or visit your business over others. A strong UVP breeds loyalty. And yes, businesses kill it by accident all the time. Here are some of the most common ways it happens so you can watch out for it happening to yours: Listening to Advice From People Who Don’t Understand Your Market Marketing experts and business consultants can be incredibly helpful. Fresh perspective works because outside expertise can uncover problems you’ve been too close to see. But a consultant who doesn’t understand your audience can accidentally steer you away from the very thing that makes your business special in the eyes of your customers. A trendy, high-end rebrand might make sense for a luxury market, but it could alienate customers who love you because you’re approachable, familiar, and practical. A polished “curated experience” might sound sophisticated on paper and what “everyone is doing” but if your customers come to you because they feel known, welcomed, and part of a family, removing that warmth isn’t a strategy. It’s a fast train to “It’sJustNotTheSameVille.” Good advice should sharpen your difference, not erase it. Chasing Trends That Don’t Fit Your Audience Every industry has trends. Minimalist branding. TikTok-style videos. Subscription models. Luxe packaging. AI chatbots. “Experiences.” Founder-led content. Ultra-casual copy. Ultra-polished copy. Whatever LinkedIn is currently pretending it invented. Some trends are useful and some are noise. The danger to your business comes when you adopt a trend because everyone else is doing it, without asking whether your customers want it. For instance, if your audience values speed, don’t make everything more elaborate and wordier. If they value personal service, don’t automate every touchpoint. If they value affordability, don’t redesign your offer to feel exclusively high-end and then act shocked when your regulars disappear. A trend should serve your customer relationship. It should never become the new boss of your brand. Using AI Randomly Instead of Strategically AI can help a business get smarter, faster, and more consistent. It can help draft emails, organize ideas, summarize customer feedback, outline campaigns, brainstorm offers, and speed up routine tasks. But randomly asking AI questions is not the same as making AI part of your business. If you use it without teaching it your audience, offers, tone, standards, objections, FAQs, and customer journey, you’ll get generic output. Generic output leads to generic messaging. Generic messaging makes you sound like every other business trying to “elevate solutions.” AI works best when it’s treated like a trained assistant, not a slot machine for copy. Don’t use it hoping it will yield million-dollar results. Give it context. Build repeatable prompts. Feed it examples of what you like/want. Review the output. Protect your voice. Otherwise, you’ll sound like a bot and cost yourself additional time editing. That’s not very efficient. Becoming More Generic to “Grow” As businesses grow, they often try to appeal to more people. Cast a wide net, catch more customers, right? While that makes sense to a point, trying to attract everyone can make your message so broad and bland that it speaks to no one. For example, a business known for serving busy parents may water down its message to reach “families, professionals, individuals, and the community” because it seems like there are only a limited number of “parents.” A boutique service provider may stop naming the exact problems clients bring them because they don’t want to sound too narrow. A restaurant known for its decadent sausage gravy may redesign its menu because they realized heart disease is the number one killer in the US, and they thought they should remove the fat and switch to a healthier menu. While it may attract new customers, it will lose those who love their comfort food. Growth should expand opportunity. It shouldn’t require a personality transplant. Copying Competitors Too Closely Keeping an eye on competitors is smart. Copying their offers, language, pricing structure, content style, and customer experience is where you’ll run into trouble. You don’t know why a competitor is doing what they’re doing. Maybe their strategy is working. Maybe it’s failing loudly behind the scenes. Maybe they copied someone else because they “had to do something.” Maybe this is a Hail Mary pass in the last few seconds of the game and they’re just hoping to move the marker. Competitor research should help you find gaps. It should help you understand where you can stand apart. If it turns you into a slightly different version of another business, you’ve traded distinction for something else entirely. Forgetting to Talk to Real Customers Your customers will tell you what makes you different, but only if you keep listening. Businesses often make changes based on internal opinions, industry chatter, or the loudest person in the room. Meanwhile, customers are giving clues every day. They mention why they came back. They name the employee who made the experience better. They compliment the thing you barely noticed. They complain when something meaningful disappears. Pay attention to repeat phrases in reviews, emails, conversations, referrals, and testimonials. Your strongest positioning and ideas to meet customers needs are often hiding in plain sight. Over-Professionalizing the Brand There’s nothing wrong with looking polished. But polished should never mean sterile. Some businesses scrub away personality because they think professionalism requires sounding bigger, colder, or more formal. They replace specific language with vague industry terms. They remove humor. They bury warmth. They stop sounding like humans and start sounding like a committee circling back and drilling down because bandwidth requires a game-changing pivot—a bunch of empty, overused words. Professionals and brands have personalities and the best brands feel trustworthy and recognizable. Your unique value proposition is not a slogan you write once and tape to the wall. It should guide your decisions, messaging, customer experience, hiring, technology, partnerships, and growth. Before you follow the next trend, hire the next expert, or hand your voice to AI, ask one question: Will this make us more clearly ourselves to the people we’re here to serve? Read More: Are You Accidentally Repelling Perfect Clients? Embracing Imperfection to Strengthen Your Business The Hidden Shift Every Growing Business Owner Faces Your Business Isn't Too Small to Build a Brand ------------------------- Christina Metcalf is a writer and women’s speaker who believes in the power of story. She works with small businesses, chambers of commerce, and business professionals who want to make an impression and grow a loyal customer/member base. She is the author of The Glinda Principle, rediscovering the magic within. _______________________________________ Facebook: @metcalfwriting Instagram: @christinametcalfauthor LinkedIn: @christinametcalf5
May 11, 2026
Hopefully, your happiest customers are already doing some marketing for you. Maybe they’re mentioning your business to a neighbor or tagging you in a post. Perhaps they’ve told a friend, “You should call them.” The problem is that most small businesses leave those moments to chance and probably don’t even know about them. That’s why you must make referral marketing part of your marketing goals. Referrals are powerful because they come with built-in trust. A stranger clicking an ad may be curious. A person recommending your business to a friend is handing you a warm lead. That’s worth building a simple system around. You don’t need a huge budget or a complicated referral program. You just need a few repeatable habits that make it easy for happy customers to send more people your way. Ask at the Right Moment Start by knowing when to ask. Timing matters. The best moment is usually right after a customer has had a positive experience. Maybe they compliment your team. Maybe they leave a great review. Maybe they reorder, renew, rebook, or tell you how much something helped them. That’s your opening. Instead of saying, “Let us know if you know anyone,” which puts all the work on them, be specific. Try something like: “If you know another business owner who could use help with this, I’d be grateful if you’d send them my way.” Or: “We love working with customers like you. If you have a friend or colleague who needs this, feel free to share our contact info.” Specificity helps people think of someone. Or tell them the why you need referrals. People are more likely to help when you tell them why you need it. “We’re a small business and we get most of our clients through referrals. We would appreciate you telling your friends and family about us.” This helps them understand how important referrals are to you, but it also tells them that many people have referred you (“We get most of our clients through referrals.”)—that’s social proof. Make Referrals Easy to Share Next, make referrals easy to share. Create a short blurb customers can forward by text or email. Keep it conversational. For example: “I’ve been working with [Business Name], and they’ve been great. They help with [specific service/product], and I thought of you because [reason]. Here’s their info.” You can also create a simple referral card, QR code, or web page with your contact information, top services, and a clear explanation of who you help. If someone has to hunt for your phone number, website, or booking link, you’re making them work too hard and few people will do that. Turn Conversations into Warm Introductions Another quick win is to ask for introductions in person, especially at events. If a customer, vendor, or fellow business owner says they know someone you should meet, ask whether they’d be comfortable making the connection. A warm introduction is stronger than a cold email. It gives the other person context and makes the conversation feel less transactional. This is where your chamber can become a practical business development tool. Chamber events aren’t only for showing up, shaking hands, and collecting business cards you’ll later find in your purse, car, or desk drawer like tiny rectangles of guilt. Used well, they can help you build a smarter referral network. Use the Chamber as a Connection Partner Before attending an event, think about who you want to meet. Are you hoping to connect with real estate professionals, restaurant owners, nonprofit leaders, healthcare providers, employers, young professionals, or city leaders? Reach out to the chamber and ask which events tend to attract those groups. Many chambers know the personality and audience of each gathering. A morning coffee may draw a different crowd than a women’s leadership event, an industry roundtable, a ribbon cutting, or a large signature event. Your chamber may also be able to make direct introductions. If you’re looking to meet a certain demographic, ask. That’s part of the relationship-building advantage of membership. Chamber staff often know who’s growing, who’s hiring, who’s collaborating, who’s new to the community, and who might be a strong connection for your business. Follow Up Before the Lead Goes Cold Once you make a connection, follow up quickly. Within 24 to 48 hours, send a short note. Mention where you met, reference something specific from the conversation, and suggest a next step if it makes sense. Don’t overcomplicate it. A good follow-up might be: “It was great meeting you at the chamber event yesterday. I enjoyed hearing about your expansion plans. If you ever need help with [specific need], I’d be happy to be a resource.” Track What’s Working Finally, keep track of referrals. A simple spreadsheet or notes field in your CRM is enough. Track who referred whom, when you followed up, and whether the connection became a customer. This helps you thank people properly and see which relationships are generating real business. The best referral strategy isn’t pushy. It’s prepared and focused. You’re making it easier for people who already trust you to open the next door. Take the Next Step Look at the chamber calendar and see what’s coming up next. Then reach out to the chamber before you attend. Let them know who you’re hoping to meet. The right event, the right introduction, and one happy customer can turn into your next three leads. Read More: How to Stop Being the Best-Kept Secret in Town How to Turn Small Talk into Big Opportunities The Referral Engine: How to Get People Talking About Your Business The Referral Revival: 5 Proven Ways to Get More word-Of-Mouth Without Ever Asking -------------------------- Christina Metcalf is a writer and women’s speaker who believes in the power of story. She works with small businesses, chambers of commerce, and business professionals who want to make an impression and grow a loyal customer/member base. She is the author of The Glinda Principle , rediscovering the magic within. _______________________________________ Facebook: @metcalfwriting Instagram: @christinametcalfauthor LinkedIn: @christinametcalf5