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Unlocking Reciprocity: How Gratitude Transforms Workplace Culture

Unlocking Reciprocity: How Gratitude Transforms Workplace Culture • According to Benjamin Laker, professor at Henley Business School, organizations that lead with gratitude foster a sense of reciprocity – mutual recognition that promotes a continuous cycle of goodwill and strengthens team cohesion. • Studies show that generosity and reciprocity lead to happier, healthier and more creative…

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The Power of ‘I Don’t Know’: Embracing Uncertainty as a Leader

The Power of ‘I Don’t Know’: Embracing Uncertainty as a Leader Leaders who mask their lack of knowledge with jargon and buzzwords can diminish trustworthiness and discourage critical thinking. “I don’t know” is a sign of strength, not weakness, as it offers an opportunity to foster team unity and extend learning. Leaders should model accountability,…

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